A few useful answers

Questions, answered.

Everything to know before you make your first video.

What can I make?

Turn a written prompt into a 15, 30, or 60 second motion video in 1080p MP4. Choose landscape (16:9), portrait (9:16), or square (1:1).

Is there a free generation?

No free generations. Sign in and subscribe to a monthly plan before creating a video. Prices are in USD, tax extra; no free tier. Credits are granted each paid billing period, expire at its end, and do not roll over. Credits are deducted before each job; failed renders are automatically refunded to your balance.

How many credits does a video use?

A 15 second video costs 100 credits, 30 seconds costs 180, and 60 seconds costs 400. Every follow-up chat edit costs 40 credits.

Can I request changes?

Yes. When your video is ready, describe your changes in the chat edit form. Each edit costs 40 credits, including the first edit.

Does it include sound?

Videos use an original music library. There is no voiceover; write your story so it can be understood through its visuals and on-screen text.

How long are files kept?

MP4 files are kept for 30 days. Download and save your finished video within that time.

What is the refund policy?

Cancel anytime and retain access until the end of your billing period. Refunds processed via Creem claw back that period’s granted credits. Failed generations automatically return the deducted credits to your balance.